Data & Privacy

jl1jl1 Privacy Policy –
How We Handle Your Personal Data

Your privacy matters to us. This page explains exactly what data jl1jl1 collects, why we collect it, how we use it, and what rights you have as a member under Philippine law. No vague language, no corporate-speak — just clear, straight answers.

Last updated: 1 June 2025

This Privacy Policy applies to all services offered by jl1jl1 at jl1jl1.com ("we," "us," "our," or "jl1jl1"). It describes how we collect, use, store, share, and protect the personal information you provide when you register, place bets, use our casino, or interact with our platform in any way. By creating an account or using jl1jl1, you acknowledge that you have read and understood this Policy.

Overview

jl1jl1 is committed to protecting the privacy and personal data of all our members. We operate in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR). We are registered with the National Privacy Commission (NPC) of the Philippines as required by law.

We believe that privacy is not just a legal obligation — it is a sign of respect. The Filipino members who trust jl1jl1 with their information deserve to know exactly how that information is handled, and this Policy is our commitment to making that clear. We do not sell your data. We do not share it for third-party marketing purposes. And we never collect more information than we genuinely need to operate a safe, licensed betting platform.

This Policy is written in English and is intended for users in the Philippines. It should be read alongside our Terms and Conditions and Responsible Gaming page.

What Personal Data We Collect

jl1jl1 collects personal data in several categories depending on how you interact with our platform. Here is a breakdown of what we collect and why each type is needed:

Data Type Examples Reason Collected
Identity Data Full name, date of birth, government ID number, nationality KYC verification, age verification, anti-fraud compliance
Contact Data Email address, mobile number, residential address Account communication, security alerts, withdrawal confirmation
Financial Data GCash number, Maya number, bank account details (name only, not full numbers), deposit and withdrawal history Processing transactions, preventing money laundering, payout verification
Account Activity Login times, bet history, game history, bonus usage, session duration Platform operation, responsible gaming monitoring, dispute resolution
Technical Data IP address, device type, browser type, operating system, cookie identifiers Security, fraud detection, platform optimisation
Communications Data Support chat transcripts, email correspondence, feedback submitted Customer service, complaint resolution, platform improvement

How We Collect Your Data

jl1jl1 collects personal data through the following means:

  • Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or submit feedback about jl1jl1.
  • Automatically: When you use jl1jl1, our systems automatically record technical data including your IP address, device identifiers, session logs, and browser information through cookies and similar technologies.
  • From third parties: Identity verification and fraud prevention partners may share verification results with jl1jl1 as part of our KYC and AML compliance process. Payment processors confirm transaction status. We do not purchase data from data brokers.
  • From publicly available sources: In some cases, regulatory requirements may require us to cross-check information against public records such as court databases or government sanction lists.
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Why We Use Your Personal Data

jl1jl1 uses personal data for specific, legitimate purposes. We do not process data beyond what is necessary for those purposes. The primary reasons we use your data include:

  • Creating and managing your jl1jl1 account, including identity verification and KYC compliance.
  • Processing deposits and withdrawals in Philippine pesos through your chosen payment method — GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, or Mastercard.
  • Providing and operating all jl1jl1 platform features including sports betting, baccarat, fishing games, and promotions.
  • Detecting, investigating, and preventing fraudulent activity, account abuse, money laundering, and other illegal conduct.
  • Complying with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and any other applicable Philippine law or regulatory direction.
  • Delivering customer support and resolving complaints, including maintaining records of past interactions for quality and training purposes.
  • Monitoring your account activity to identify potential responsible gaming concerns, and reaching out when we believe a member may benefit from support tools.
  • Sending you transactional communications — deposit confirmations, withdrawal notifications, security alerts, and important account updates.
  • Improving the jl1jl1 platform based on aggregated and anonymised usage data.
jl1jl1 does not use your personal data for unsolicited third-party marketing. If we send you a promotional message, it will always be about a jl1jl1 offer, and you can opt out at any time by contacting our support team.
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Sharing Your Personal Data

jl1jl1 does not sell, rent, or trade your personal data to third parties for their own purposes. We share data only in the following limited circumstances, and only to the extent necessary:

  • Payment processors: We share transaction data with your chosen payment service — GCash, Maya, GrabPay, and others — solely to process your deposits and withdrawals. These parties process your data under their own privacy policies and are bound by data processing agreements with jl1jl1.
  • Identity verification providers: Third-party KYC and fraud prevention services receive the minimum data necessary to verify your identity and assess fraud risk. They are not permitted to use this data for any other purpose.
  • Regulatory authorities: jl1jl1 may be required by law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other government bodies pursuant to valid legal process or regulatory obligation.
  • Game providers and technology partners: Where jl1jl1 uses third-party software to operate specific games or features, limited technical data may be shared with those providers under strict data processing agreements. These providers cannot use your data independently.
  • Professional advisers: Lawyers, auditors, and accountants engaged by jl1jl1 may access personal data in the course of providing their services, bound by confidentiality obligations.

All third parties who receive personal data from jl1jl1 are required to maintain appropriate security measures and process data only for the purpose for which it was shared.

How Long We Keep Your Data

jl1jl1 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal, regulatory, and contractual obligations. Our standard retention periods are as follows:

  • Account and identity data: Retained for the duration of your account plus a minimum of 5 years after account closure, in line with AML record-keeping requirements under Philippine law.
  • Transaction data: Retained for a minimum of 5 years from the date of the transaction, as required by financial regulations.
  • Customer support records: Retained for 3 years from the date of the last interaction, unless a longer period is required due to an ongoing dispute or investigation.
  • Technical and session data: Retained for 12 months for security purposes, then deleted or anonymised.
  • Marketing preferences: Retained until you withdraw consent or close your account.

When data is no longer required, jl1jl1 deletes it securely or anonymises it so that it can no longer be linked to you. Requests for early deletion are considered in line with your rights described in Section 10.

Data Security

jl1jl1 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, alteration, or destruction. These measures include:

  • 256-bit SSL encryption on all data transmitted between your device and jl1jl1 servers.
  • Two-factor authentication (2FA) available for all jl1jl1 member accounts — we strongly recommend enabling this from your account settings.
  • Restricted internal access — only jl1jl1 staff with a verified need to access personal data for their role can do so, under strict access controls and audit logging.
  • Regular third-party security audits to identify and address vulnerabilities in our systems.
  • No storage of full card numbers or e-wallet credentials on jl1jl1 servers — financial credentials are tokenised and handled exclusively by PCI-DSS compliant payment processors.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, jl1jl1 will notify the National Privacy Commission and affected members as required under the Data Privacy Act and its IRR, within the legally mandated timeframe.

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Cookies & Tracking Technologies

jl1jl1 uses cookies and similar technologies on our website and platform. Cookies are small text files stored on your device that help us operate and improve the jl1jl1 experience.

  • Strictly necessary cookies: Essential for the platform to function — including session management, login authentication, and security features. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and layout choices to improve your experience on jl1jl1.
  • Analytics cookies: Help us understand how members use jl1jl1 — which pages are visited most, where users encounter problems — so we can improve the platform. Data collected is aggregated and anonymised.
  • Security and fraud detection: Technical identifiers used to detect suspicious activity, multiple accounts, or automated bot behaviour.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jl1jl1. We do not use cookies to serve third-party advertising on jl1jl1.

Your Data Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl1jl1. These rights can be exercised by contacting us at support@jl1jl1.com.

Right to Access

Request a copy of the personal data jl1jl1 holds about you, including how it is being used and with whom it has been shared.

Right to Correction

Request that jl1jl1 correct any inaccurate, incomplete, or outdated personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.

Right to Object

Object to certain types of processing, such as direct marketing or processing based on legitimate interest, where your rights outweigh jl1jl1's interests.

Right to Data Portability

Receive a copy of the personal data you provided to jl1jl1 in a structured, commonly used, machine-readable format where technically feasible.

Right to Complain

Lodge a complaint with jl1jl1's Data Protection Officer or directly with the National Privacy Commission if you believe your rights have been violated.

jl1jl1 will respond to all data subject requests within 15 business days of receipt. Some requests may take longer if they are complex or involve significant volumes of data — we will inform you if this is the case.

Minors

jl1jl1 does not knowingly collect personal data from individuals under 21 years of age. Our platform is strictly for adults aged 21 and above, as required by Philippine gambling regulations. If we become aware that a minor has registered an account or provided personal data, we will immediately deactivate the account, delete the data, and retain no information from that registration beyond what is required for compliance reporting.

If you believe a minor has accessed jl1jl1, please contact us immediately at support@jl1jl1.com. We take underage gambling very seriously and respond to all such reports as a priority.

21+ only. jl1jl1 uses age verification and KYC checks to prevent underage access. If you are a parent or guardian with concerns, contact our support team immediately.

Changes to This Privacy Policy

jl1jl1 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last updated" date at the top of this page. For significant changes that affect how we use your data in new ways, we will notify registered members by email or in-platform notification before the changes take effect.

Your continued use of jl1jl1 after the revised Policy has been published constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you may close your account and request withdrawal of your balance.

Contact Us & Data Protection Officer

jl1jl1 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how jl1jl1 handles your personal data, please get in touch through the following channels:

  • Data Protection Officer: dpo@jl1jl1.com — for data subject requests, privacy concerns, and NPC-related enquiries.
  • General Support: support@jl1jl1.com — for account-related questions and general enquiries. Our support team is available 24/7 via live chat from your jl1jl1 account dashboard.
  • FAQ: Visit our FAQ page for quick answers about account privacy, data requests, and security settings.

jl1jl1 aims to respond to all privacy-related correspondence within 15 business days. For urgent security concerns — such as suspected unauthorised access to your account — please use the live chat function for the fastest response.

Our Privacy Commitments at a Glance

These are the six core principles that guide how jl1jl1 handles every piece of personal data entrusted to us by our members.

Minimum Necessary Collection

jl1jl1 collects only the personal data that is genuinely needed to operate our platform and comply with the law. We do not collect data speculatively or "just in case." If something is optional, we make that clear.

Bank-Grade Security

All data on jl1jl1 is protected by 256-bit SSL encryption in transit and at rest. We conduct regular security audits, restrict internal access by role, and never store full financial credentials on our own servers.

No Data Selling

Your personal information is never sold, rented, or traded to third parties for advertising or marketing purposes. Full stop. Any data shared with partners is governed by strict data processing agreements.

DPA 2012 Compliance

jl1jl1 is fully compliant with Republic Act 10173 — the Philippine Data Privacy Act of 2012. We maintain a registered DPO, adhere to mandated retention periods, and report breaches to the NPC within the required window.

Respect for Your Rights

You have the right to access, correct, delete, and port your data. jl1jl1 processes all data subject requests within 15 business days and will never make exercising your rights difficult or burdensome.

Transparent Processing

This Privacy Policy tells you everything jl1jl1 does with your data in plain language. No vague references to "legitimate purposes" without explanation. We name the purpose, name the legal basis, and name the retention period.

Ready to Join jl1jl1?

Your data is in safe hands. Join over half a million Filipino players who trust jl1jl1 for their online betting and casino experience — knowing their privacy is protected every step of the way.